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Verify that a, if any, local firewall allows outbound traffic in accordance with Hostnames og porte https://cprservicedesk.atlassian.net/l/c/ixGoCdEs
Please also note that the firewall must be open for outbound traffic in the port interval stated in “passive ports”.
Solution: Have your firewall team open for outbound traffic in accordance with Hostnames og porte https://cprservicedesk.atlassian.net/l/c/ixGoCdEs
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Your IP address may be blocked by geolocation rules |
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You may be using an unsupported protocol and/or cipher |
Supporterede ciphers og protokoller https://cprservicedesk.atlassian.net/l/c/QtCgB1XJ
Solution: Update your FTP-client and/or OS in order to support supported protocols and ciphers.
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Endpoints for both SFTP and FTPS are listed here:Hostnames og porte : https://cprservicedesk.atlassian.net/l/c/RSzJQpAF
Solution: Configure your ftp-client to use the right protocol.
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Passive FTP is always used and the FTP servers are set to use a fixed interval of ports.
See Hostnames og porte https://cprservicedesk.atlassian.net/l/c/RSzJQpAF
Solution: On the FTP client-side it must be secured that the firewall is open (outbound) for the interval of ports.
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