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Verify that a, if any, local firewall allows outbound traffic in accordance with https://cprservicedesk.atlassian.net/l/c/ixGoCdEs
Please also note that the firewall must be open for outbound traffic in the port interval stated in “passive ports”.
Solution: Have your firewall team open for outbound traffic in accordance with https://cprservicedesk.atlassian.net/l/c/ixGoCdEs
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You can log in successfully and your firewall team says that your firewall is open outbound on the FTP port. However, it is likely that your firewall is not open outbound for the ports used for the data transfers.
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Passive FTP is always used and the FTP servers are set to use a fixed interval of ports.
See https://cprservicedesk.atlassian.net/l/c/RSzJQpAF
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