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Verify that a, if any, local firewall allows outbound traffic in accordance with Hostnames og porte https://cprservicedesk.atlassian.net/l/c/ixGoCdEs
Please also note that the firewall must be open for outbound traffic in the port interval stated in “passive ports”.
Solution: Have your firewall team open for outbound traffic in accordance with Hostnames og porte https://cprservicedesk.atlassian.net/l/c/ixGoCdEs
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Your IP address may be blocked by geolocation rules |
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You may be using an unsupported protocol and/or cipher |
Supporterede ciphers og protokoller https://cprservicedesk.atlassian.net/l/c/QtCgB1XJ
Solution: Update your FTP-client and/or OS in order to support supported protocols and ciphers.
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Endpoints for both SFTP and FTPS are listed here:Hostnames og porte : https://cprservicedesk.atlassian.net/l/c/RSzJQpAF
Solution: Configure your ftp-client to use the right protocol.
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You can log in successfully and your firewall team says that your firewall is open outbound on the FTP port. However, it is likely that your firewall is not open outbound for the ports used for the data transfers.
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Passive FTP is always used and the FTP servers are set to use a fixed interval of ports.
See Hostnames og porte https://cprservicedesk.atlassian.net/l/c/RSzJQpAF
Solution: On the FTP client-side it must be secured that the firewall is open (outbound) for the interval of ports.
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